TRUSTED IN CENTRAL FLORIDA

Our Quality Remains Long After The Price is Forgotten

SCHEDULE YOUR

WELL INSPECTION

ABOUT COMPANY

Servicing Hernando, Citrus, Pasco and Sumter Counties

Cool Water offers a variety of onsite repairs. We come fully stocked to overcome any obstacles your well throws at us. Don’t let someone tear your yard up, bust water lines on your irrigation system, make you take fences down or cut your trees to get a big truck to the pump. We can go through a 6ft opening and pull stock pumps from 1hp to 5hp. We have a one-of-a-kind rig that no other company can offer you. Don’t let someone destroy your paradise. Stop and call Cool Water Well & Pump.

We Provide

Superior Well & Pump Services

Pump Installations/Repairs

We offer a variety of pumps and tanks on our trucks to offer customers options for their water demands. We carry top-of-the-line pumps and tanks.

Well Casing Scrubbing

We offer well-casing scrubbing for rusted casings. Cool Water has a custom-made tool to scrub any size casing from 2″ to 12″ to keep buildup from locking pump up.

Water Filtration Systems

Including iron systems, bacterial iron systems, water softeners and carbon units. Water issues such as staining, dry skin, or brittle hair can be corrected.

Stock Pumps

Cool water offers a variety of solutions depending on the job for onsite problems due to stock pumps that need to be upgraded because they arent up to par.

Bladder/Galvanized Tank Replacement

We offer a large variety of bladder and galavanized tanks from 20 gallon up to 120 gallon. We can handle every type of job.

Parts Fully Stocked

We offer a variety of onsite repairs. We come fully stocked to overcome any obstacles your well throws at us. Quality remains long after the price is forgotten.

Behind the story

Customer Reviews

maria pascarellimaria pascarelli
13:09 20 Apr 24
I had a great experience with his company.Called and they were right her to fix my issue .Highly recommend and will definitely call them again 😊😁
Maria MeyerMaria Meyer
00:44 16 Apr 24
Hendrik MeyerHendrik Meyer
00:43 16 Apr 24
Ashley DavidsonAshley Davidson
19:18 14 Apr 24
Quick, same day service multiple times! Very professional and reasonable prices. So important to find a reliable and dependable company and I’ve found that with Cool Water!
Andrea AdamsAndrea Adams
15:27 11 Apr 24
Extremely friendly and professional service. I had an inspection and service done same day, a new pump & bladder for an existing well that has not been in use for over 2 years. Thank you again Matt for restoring my water!
James FreemanJames Freeman
14:25 02 Apr 24
From Istachatta Church of Christ, Our rep was Matt didn't get his last name, but was prompt, and our system was repaired in no time! I personally didn't deal with him, but another one of our Sisters in Christ was there, and I have the pleasure of leaving this review. We definiteley recommend Cool Water for your future well pump and service needs!
teresa Siddonsteresa Siddons
19:05 01 Apr 24
Lost all water today. Called Cool Water Pump amd Well Service. Matt came out right away. Was very knowlagable, personable, professional and had us right back up and running again. Can not thank you enough!
Scott BlandScott Bland
00:13 31 Mar 24
So it's Saturday morning and our well pump 170' down fails completely. We called Cool Water and less than an hour and a half later they arrived. Three hours after that the new pump was in the ground and working. Good price. Great service. You can't go wrong with these folks!
brenda marstonbrenda marston
22:05 30 Mar 24
If you need good service and quick to get to you ,I highly recommend this company
Kristin MitchellKristin Mitchell
14:47 29 Mar 24
This company is amazing and fast! My tank for my well broke and Matt came out same day and changed it. I would highly recommend this company to anyone. Very friendly and knowledgeable
Denise MatthewsDenise Matthews
15:21 26 Mar 24
We had some Seniors from Hernando Christian Academy doing clean up on our property on Sunday. When we found our well wasn't working. We called Matt he went out fixed our problem and got them working again. Then after he donated his service call to the kids for there senior trip. we greatly apricate it . My son who was there said Matt was great and will definitely use and recommend him for any well pump repairs we have in the future ..
Karen SKaren S
13:41 23 Mar 24
We called and Matt answered he got to house and replaced tank in less than hour on a weekend. Very friendly and quick service. Highly recommend.
Susan CadySusan Cady
18:57 21 Mar 24
I was very satisfied with the service Matt and his crew gave me , very honest this company is a local business, and should be used by all who need a well or even for repairs to their pumps , reasonable pricing and quick service... we should all be using local services here in brooksville most locals no the land better than out of towner businesses do thank you Matt
Jany VegaJany Vega
16:28 20 Mar 24
Our well was not working at all, we had our daughter with a post-op care at home and no water. They came really fast and got the job done 30 minutes !!!! Best service ever. The best in Brooksville. Totally recommend it to anyone who needs well and pump services. Thank you guys !!!!!
Joy WhitmanJoy Whitman
02:09 20 Mar 24
Matthew came out the same day I called and replaced my well pump without any problems. He is knowledgeable and fair with His prices. I would call him again.
Jesus FerreiraJesus Ferreira
02:48 19 Mar 24
We had lost are pump at 10 at night called the next day at 9 am he got there within a hour.Replaced well pump wiring etc had us up and running in less than 3 hours.Very professional and resourceful you can’t find to much of that now and days
Sarah RumoreSarah Rumore
02:08 07 Mar 24
Called at 1:45 and had help within a hour! Their truck is stocked with all the needed parts to get you back up and running. They’re punctual, friendly, efficient, reasonable and saved the day for us by replacing our well pump! Definitely would recommend.
Claire OwenClaire Owen
13:42 01 Mar 24
Amazing service! Called at 4pm and they were here by 6pm! Highly recommend!
Doug MobleyDoug Mobley
22:44 28 Feb 24
Help, my well pump is popping the breaker!I looked around online and found someone local to use.Called and talked to Matt. I asked him to come out tomorrow morning. Bright and early he was there and in no time I was up and running again. Very knowledgeable, friendly, with reasonable pricing. What more can anyone ask for?I'll definitely call him if I ever need help again.Definitely.
Stefen PerezStefen Perez
00:30 24 Feb 24
There's a reason why this company has good reviews, man on the phone was very patient and helpful. Blunt and to the point
SUSAN TAYLORSUSAN TAYLOR
01:15 21 Feb 24
Great Honest company. Highly recommend. Another company said my families whole well, pump, and tank were bad. They came out and fixed the issue that night only replacing the pump. Cost a fraction of the other companies quote. Glad to see there are still honest people out there.
Roy PonderRoy Ponder
20:22 20 Feb 24
I called Cool Water to get some help on my Windmill. They came out on a Sunday and in the rain to help me. They worked hard and didn't give up. I'm certain if I need any work on well, pump or windmill ill be calling them back.You don't find great service like this very often these days.Thanks Cool Water for coming out to my place way out of the way and on a rainy Sunday.God Bless y’all 🤠🙏
Richard VanMeter IIIRichard VanMeter III
12:28 20 Feb 24
The best in the business. Matt is very professional and informative, so you understand what is wrong and why.
amber gehmieamber gehmie
17:30 17 Feb 24
I highly recommend these cool water pump and well service. They are so knowledgeable and work fast to have you pump fix. They came out and looked at my pump and said he would have it done by the same night and they did. They where the best price around after having different company's came out and quoted me way more.
christian frekeychristian frekey
23:46 12 Feb 24
Called at 5:30 on a Monday night. Water fixed and back on by 6:15. Extremely professional and very reasonable price.
Marianne BennettMarianne Bennett
21:57 03 Feb 24
Late on a Friday afternoon, NO WATER!!!!Matt was a life saver. He arrived within an hour as promised and worked into the night to make sure we had water. He worked miracles with a 60 year old well.🤗 Thanks, Matt and crew. If you need well work, I highly recommend Cool Water and Matt.
Tampa BucsTampa Bucs
22:59 01 Feb 24
Absolutely the best service I’ve had in a long time I will definitely be recommending them to everyone
Madison MooreMadison Moore
01:14 30 Jan 24
Matt knew exactly what he was doing. Saved the day for sure ! Thank you so much, highly recommend. Knows exactly what he needs to know to fix every problem!
Amanda DollAmanda Doll
21:02 23 Jan 24
Very Grateful for the extremely fast arrival time and service! Being a homeowner with a well problem is a nightmare . Matt was fantastic and fixed the problem in less than 10 minutes. He is our well guy now for sure !
Stephanie HardinStephanie Hardin
21:01 19 Jan 24
Our bladder in our tank ruptured. Cool water was able to not only get to us within just a few hours to evaluate the situation and install a replacement the tank right then. It was a quick, easy, professional and affordable!! Thanks so much!
Missy HanneyMissy Hanney
10:55 18 Jan 24
Very nice very honest and very sincere. Highly recommend! Thanks for helping out with my sons well pump!
RobertoRoberto
16:43 16 Jan 24
Spoke with Matt about replacing my father's system. He gave me a good price came out and did an amazing job. If you need good, quick service from a knowledgeable company this is the place.
Bradley SmithBradley Smith
18:50 15 Jan 24
Thank you, Matt for the quick response time on my call. 10/10 service would recommend to a friend & will!
Heather ShenefieldHeather Shenefield
16:33 14 Jan 24
I am so impressed with Cool Water. We called them Saturday morning they were out within the hour. They were able to get us up and running with water again. You are alway reluctant to call someone on the weekend but this is definitely a company I would recommend to everyone very professional and reasonable (which you don’t find to often).
Karla MarshKarla Marsh
23:59 12 Jan 24
I was without water and my neighbor recommended this company. They were out here in less than an hour and within 30 minutes of being here I had water again 😁 Super friendly and great customer service 😁 Going forward I won’t use anyone but them!!! If I could give them 10 ⭐️’s I would!!!! Thank You Matt!!!
John_ mayeaJohn_ mayea
22:16 06 Jan 24
Amazing service from Matt he is the best and really kind person I recommend him to everyone he is definitely the best guy.
Adric BrentorAdric Brentor
19:52 06 Jan 24
Came out fast and fixed the problem in under an hour. Had a small problem which wasn’t his fault one bit but came right out next take to take care of it immediately with no fuss at all. If you need well or pump work this is the guy to make it happen!
David RichDavid Rich
17:38 01 Jan 24
Great customer service! Had a well problem New Years day morning, Matt showed up within an hour and had my water back up and going in no time!
Steven JoinerSteven Joiner
17:54 28 Dec 23
My well wasn't working properly so I called Matt. He arrived precisely when he said he would. After some troubleshooting He determined that the pump was shot and needed to be replaced. The guys had my family back in business in roughly an hour. Matt even worked out a payment plan that worked for us. Thanks again to Cool water gang for being so prompt and fair.
R. TaylorR. Taylor
15:31 28 Dec 23
Cool Water Pump & Well saved the baptism!! I contacted Matt two days prior to Christmas Eve and our baptism service due to a water outage. Matt assisted me with troubleshooting over the phone, which saved a service call and restored running water to the facility. It is hard to find this type of dedication and customer service. I previously called two other “24-hour” companies to no avail due to the holiday. I truly appreciate Cool Water Pump & Well and they are now my go-to service team.
Micki NelsonMicki Nelson
17:52 21 Dec 23
These guys came out the same day we called. It was right before Christmas and the well pump was fried, they worked with us and got us up and running that same day. Amazing people and quick and very efficient. Thank you thank you from the bottom of hearts. We appreciate all you did.
Ruth Ann BradleyRuth Ann Bradley
16:36 21 Dec 23
Matt responded quickly and was very friendly, easy to work with and dealt fairly with us. He was recommended by a neighbor and we would recommend him to anyone.
Mac BrownMac Brown
07:01 14 Dec 23
I appreciate their help very much. Answers all questions, very informative and fair on costs.
Carol GreggCarol Gregg
02:50 14 Dec 23
Fast service, polite and courteous. Efficient and reasonable. In addition, available 24 hours a day.
Lauren GrozaLauren Groza
20:17 12 Dec 23
We had a company come out and wanted to charge us 14,000 for a new well. They told us our well was not able to be fixed. We had two more guys come look at it and were unable to fix it. Matt from Cool water pump and well came to our rescue and saved our well. Matt is professional, punctual, and knowledgeable. We highly recommend this company !!!
M DM D
20:06 01 Dec 23
Great customer service, our 2015 well pump was failing badly, Matt and team came out quickly and assessed the situation. Got it to work again until the pump and reserve tank could be replaced. If you live in Hernando county or surrounding areas, highly recommended!!
Patrick PhamPatrick Pham
14:06 28 Nov 23
Matt showed up fully stocked and ready to go and early in the morning right on time. Great experience with him and looking to work again with him in the future cant recommend enough.
Christine CoughlinChristine Coughlin
03:58 04 Nov 23
Excellent service. Matt and his partner were at my house within an hour and accessed what the problem was. They replaced my tank and pump and had us up and running in no time. I will recommend Cool Water to all my family and friends ..
Donna FruziaDonna Fruzia
15:44 21 Oct 23
I cannot say enough nice things about the promptness, attitude, work ethic, and budget friendly work they just completed at my home . They deserve more than a 5 star review. Thank you again.
Benjamin M. JohnsonBenjamin M. Johnson
20:29 17 Oct 23
This outfit sure knows their stuff. I was told for years that something was going to be near impossible to do and cost a fortune. Then Matt came out looked at the job site and came up with a magnificent solution that solved all the problems at a reasonable price, and even better, done in one day. They've got tools and the talent. I absolutely will be using them again and again.
Paul PassarelliPaul Passarelli
17:40 17 Oct 23
2023-10-17 We lost water last night, and again this AM. I called Matt ~7:45 and he got the system back up and running by 9:AMNo one likes an *EMERGENCY* plumbing bill, but how quickly & professionally the repairs were made from a from start to finish, I'm going to highly recommend his services.I have two-ish questions:1) How long will the water be brown & rusty?1a) Do we need to boil water, or just let it run?2) I was so pleased with the speed of service, I forgot to ask for a receipt, could I trouble you to email me or text me a copy?
Jamie SheldonJamie Sheldon
14:56 15 Oct 23
I called Matt on a Sunday morning and he came out he was here for 10 minutes found the problem and now I have running water. Thanks alot
Enrique palominoEnrique palomino
23:56 09 Oct 23
I can’t thank you guys enough for your absolutely great service and fast response, and honest service. I would always call back. Thank you again! These guys got the job done while I was at work
Heather BrandtHeather Brandt
15:15 08 Oct 23
Matt with Cool Water is the BEST!!!! We didn’t have water coming from the well. We tried all the tips and tricks from google. Literally called him on a Sunday morning, he was here within an hour, job done start to finish in less than an hour!! He is very knowledgeable, friendly, punctual, fast on the job. I just can’t express how impressed we were with him. The price beat out his competition by far!!! Thank you Matt!!
Jennifer RandallJennifer Randall
22:56 04 Oct 23
I highly recommend this company he was fast and knowledgeable and super nice
Elizabeth JudgeElizabeth Judge
14:26 02 Oct 23
Matt at Cool Water is THE BEST!!!!He is truly a godsend!3am, I got up to use the bathroom....No Water!After trying all the usual things we had been doing to limp the well along to no avail, I realized the pump must have finally died. (We knew it was acting up and the end was near, but the prior quotes we had gotten were scary high and out of our immediate price range until my husband's 1st paycheck came through on his new job.)That night before, I had looked at different pump & well companies in the area and found that Matt, hands down, had the most honestly compelling reviews!I waited till 6:30am to call him but didn't want to risk him being booked up.Matt said he'd be at my place in an hour and he was. He immediately verified my worst fears were true but his price was WAY more reasonable than we had been quoted. He worked it out so we could get it fixed on the spot. We had water back flowing again (and back up to normal pressure!) in a couple hours.This man is a very good human as well as a super competent tradesman.THANK SO MUCH, MATT‼️(Sorry our well was such a nasty, rusty beast!)Gratefully,Liz & Larry Judge
Dan DameronDan Dameron
01:24 02 Oct 23
Bu BeanBu Bean
13:39 28 Sep 23
Matt was very professional and kind!
Currency KennelCurrency Kennel
23:04 25 Sep 23
Thanks again for the new pump and fast service. My dogs are very happy 😊
Denise NohejlDenise Nohejl
19:36 21 Sep 23
I highly recommend calling Cool Water Well for problems with your well. Matt came out right away, did a thorough job and fixed my well problems. He is very knowledgeable and affordable. I will be using Cool Water Pump and Well Service from now on.
Cassie StoddardCassie Stoddard
02:16 21 Sep 23
Highly recommend this company, they came out an hour after we called on a Sunday and fixed our whole system within 1 hour. We’ve been having a problem with our well for many years now, but none anymore ! Matt is a very honest guy and has truly made my family very grateful for his services.
Chris BensonChris Benson
23:38 19 Sep 23
I called at 7:30 this morning with a well pump issue. They arrived at the house at 11:45 and the problem was repaired by 1:00! I expected to have to make an appointment and wait several days. Fast, friendly service at a fair price and everything is back to working as it should. Thanks Cool Water!
Pence ArchuletaPence Archuleta
18:55 15 Sep 23
What a great company!!! Matt was phenomenal with answering all of our questions and was able to point us in the right direction with our well. He was very professional and efficient. Would recommend to anyone!
Andrew NovakAndrew Novak
02:57 15 Sep 23
Fantastic work!!! This company has done work for me twice now and has been great. They use quality parts, do clean work, and they’re very knowledgeable and professional. Highly recommend!!!
Gary McMillanGary McMillan
17:46 10 Sep 23
When my well pump was going out a friend recommended Cool Water. We called and Matt came right out with everything he needed and replaced my pump with a top of the line pump(no junk). He also replaced a section of pipe that had a hole in it. He didn't sell me anything I didn't need. Matt had the whole job finish in under 2 hours and for a price better than anyone else. Thanks again Matt !
B RubinoB Rubino
23:02 09 Sep 23
Joshua CowlingJoshua Cowling
23:01 08 Sep 23
Matt, I think the repairman's name is, came out to my house promptly and efficiently dealt with the problem of my pump/well system. I would gladly recommend him and his company for pump and well service to family and friends.
Alissa ShortAlissa Short
18:35 08 Sep 23
10/10 highly recommend! So quick at arriving when called and so helpful in getting me and my family back up in running with water as quickly as possible! Highly highly recommended!
Dyllan VignaDyllan Vigna
01:58 08 Sep 23
What an incredible experience with this company had an emergency leak during the night and they came out and repaired everything and even showed us how to stop the pump in case anything ever happened again. Have used them multiple times and they never fail to impress!
Brianna StraightBrianna Straight
01:53 08 Sep 23
Very honest & kind people! The best in the county
Maria MacedoMaria Macedo
01:51 08 Sep 23
These people are the absolute best! They came to my house at 10 o’clock at night & fixed my water pump!
MarileeMarilee
23:44 07 Sep 23
Oh my goodness! Matt Carver from Cool Warter came out this morning and diagnosed my "saltless" water system, tested and reset some settings. Checked & aired up my bladder tank - said it held the pressure even though it was about 15lbs low of air! Was so very reasonable in pricing. Matt was also very courteous and respectful to a little ole lady (me!) And He could have sold me a new tank!!! FOUND MY NEW WELL-GUY!!! I definitely recommend this young man and Cool Water Well & Pump out of Brooksville! And he also checked out Istachatta church of Christ water system as well!!! So THRILLED to find y'all, Cool Water! And a BIG Thank you, SHERRY MONTGOMERY for telling me about Cool Water!!! 10☆☆☆☆☆☆☆☆☆☆!
Billy MoksayBilly Moksay
15:14 07 Sep 23
Had a great experience with Cool water pump & well, the customer service was off the charts! Matt came out early this morning and did a phenomenal job getting my neighbors water restored and I can't thank him enough!
We had a problem with our water pump, called for service and Matt was here an hour later. The service we received was above and beyond my expectations. He was very professional and thorough. I highly recommend this company. Thank you Matt!
Falyn ErwigFalyn Erwig
19:21 04 Sep 23
Matt was fast and professional, fixed the problem in no time! Never using anyone else! Thank you Matt!!! 😊
Dennis WoodDennis Wood
16:52 03 Sep 23
What more can I say about matt and his company. He was on site minutes after I called. Fast and efficient service . Fair prices . He’s the one to call for any well needs. Thank you Matt for the great service.
jessica jonesjessica jones
23:32 29 Aug 23
Second time using Matt! On time and very professional. They get right to the problem and would highly recommend for anyone in the Hernando county area.
George FoxGeorge Fox
21:58 26 Aug 23
Matt did a great job! Came out quickly,courteous and professional, would use them again!
Amy RAmy R
20:06 25 Aug 23
Matt came out today within an hour of me calling. He spent over an hour in this horrible heat making sure everything was just right before leaving. I am beyond satisfied with his professionalism, knowledge and commitment to getting the job done right. I will be recommending Cool Water and definitely will use them again, if needed. Thanks again!
Elb FrankElb Frank
01:46 17 Aug 23
Simply the best well company.
Anna DelucaAnna Deluca
00:52 15 Aug 23
Matt was great it was an emergency visit he showed up within the hour fixed our problem and did an excellent job. I will use this company for any well needs.
keith brandokeith brando
23:06 13 Aug 23
My Well is around 40 years old and had really slowed down over the last few years. I consulted 4 well companies over the 24 years I live here because it was never really acting like it should...and I was always told "don't touch it if its still giving you water...blah blah blah....always told I would need to drill a new well and spend big bucks. In 2023 I was ready do exactly that because the flow dropped again significantly. Ran across Matt doing work at my neighbors house and was impressed. I decided to have him take a shot at pulling the old well apart and fixing it...something no one else wanted to do in all these years...long story short...Matt pulled the whole thing out of the ground , replaced everything and was gone in less than a morning. I am very happy with the results...More high quality water is now coming out of this well than I thought was ever possible...and the cost was totally reasonable...Wish I had known of Matt sooner...don't waste your time shopping around...just call Cool Water.
Melanie GregoryMelanie Gregory
14:39 28 Jul 23
Matt, the owner of this business, arrived on time and found that I hadn't any water since the well pump had burned out! He was very polite and spent over 2 hours to replace the pump! All other companies said I had to wait a week for water. As a disabled senior, I can honestly say that Matt is my hero! I highly recommend this company and Matt!
Shannon JonesShannon Jones
17:08 22 Jul 23
Matt came out today on a Saturday as we had no water. He got here quickly and resolved the issue in just a few minutes. He was super nice, honest, fair and reasonable. We will definitely use him and his company again. I would refer him to anyone who has any issues and needs help with their well/pump. If I could give him 10 stars I would!!! Thanks again Matt!! 🙂
Manja WarnerManja Warner
20:22 18 Jun 23
I highly recommend Matt at Cool Water for all of your well and pump needs. I woke up to zero water pressure Saturday morning. A friend referred me to Matt. He answered promptly and came out immediately to assess the issue. His professionalism was evident from the start. He could've easily "sold me" on replacing the pump, but was able to get me up and running with a new bladder tank, switch, and control box. He also took it upon himself to reroute the peroxide hose (without extra charge) which was not hooked up correctly when it was installed years ago by another company! Yes, he fixed someone else's mistake for free. 🫶 His price was more than fair and in fact I feel like he took very good care of me and I got a really good deal. His integrity, expertise, professionalism, and quick response is such a rare combination of traits in the service sector these days. Very impressed with this company. No need to shop around. This is your best bet, hands down.
Dakota DobrichDakota Dobrich
19:58 30 May 23
Incredible company all around, Matt showed up right on time and got to fixing the issue. Unmatched customer service, he went above and beyond until the job was done RIGHT the first time. Couldn't believe he was able to fit where he did to handle everything so seamlessly, can't thank him enough!!!
maria pascarellimaria pascarelli
13:09 20 Apr 24
I had a great experience with his company.Called and they were right her to fix my issue .Highly recommend and will definitely call them again 😊😁
Maria MeyerMaria Meyer
00:44 16 Apr 24
Hendrik MeyerHendrik Meyer
00:43 16 Apr 24
Ashley DavidsonAshley Davidson
19:18 14 Apr 24
Quick, same day service multiple times! Very professional and reasonable prices. So important to find a reliable and dependable company and I’ve found that with Cool Water!
Andrea AdamsAndrea Adams
15:27 11 Apr 24
Extremely friendly and professional service. I had an inspection and service done same day, a new pump & bladder for an existing well that has not been in use for over 2 years. Thank you again Matt for restoring my water!
James FreemanJames Freeman
14:25 02 Apr 24
From Istachatta Church of Christ, Our rep was Matt didn't get his last name, but was prompt, and our system was repaired in no time! I personally didn't deal with him, but another one of our Sisters in Christ was there, and I have the pleasure of leaving this review. We definiteley recommend Cool Water for your future well pump and service needs!
teresa Siddonsteresa Siddons
19:05 01 Apr 24
Lost all water today. Called Cool Water Pump amd Well Service. Matt came out right away. Was very knowlagable, personable, professional and had us right back up and running again. Can not thank you enough!
Scott BlandScott Bland
00:13 31 Mar 24
So it's Saturday morning and our well pump 170' down fails completely. We called Cool Water and less than an hour and a half later they arrived. Three hours after that the new pump was in the ground and working. Good price. Great service. You can't go wrong with these folks!
brenda marstonbrenda marston
22:05 30 Mar 24
If you need good service and quick to get to you ,I highly recommend this company
Kristin MitchellKristin Mitchell
14:47 29 Mar 24
This company is amazing and fast! My tank for my well broke and Matt came out same day and changed it. I would highly recommend this company to anyone. Very friendly and knowledgeable
Denise MatthewsDenise Matthews
15:21 26 Mar 24
We had some Seniors from Hernando Christian Academy doing clean up on our property on Sunday. When we found our well wasn't working. We called Matt he went out fixed our problem and got them working again. Then after he donated his service call to the kids for there senior trip. we greatly apricate it . My son who was there said Matt was great and will definitely use and recommend him for any well pump repairs we have in the future ..
Karen SKaren S
13:41 23 Mar 24
We called and Matt answered he got to house and replaced tank in less than hour on a weekend. Very friendly and quick service. Highly recommend.
Susan CadySusan Cady
18:57 21 Mar 24
I was very satisfied with the service Matt and his crew gave me , very honest this company is a local business, and should be used by all who need a well or even for repairs to their pumps , reasonable pricing and quick service... we should all be using local services here in brooksville most locals no the land better than out of towner businesses do thank you Matt
Jany VegaJany Vega
16:28 20 Mar 24
Our well was not working at all, we had our daughter with a post-op care at home and no water. They came really fast and got the job done 30 minutes !!!! Best service ever. The best in Brooksville. Totally recommend it to anyone who needs well and pump services. Thank you guys !!!!!
Joy WhitmanJoy Whitman
02:09 20 Mar 24
Matthew came out the same day I called and replaced my well pump without any problems. He is knowledgeable and fair with His prices. I would call him again.
Jesus FerreiraJesus Ferreira
02:48 19 Mar 24
We had lost are pump at 10 at night called the next day at 9 am he got there within a hour.Replaced well pump wiring etc had us up and running in less than 3 hours.Very professional and resourceful you can’t find to much of that now and days
Sarah RumoreSarah Rumore
02:08 07 Mar 24
Called at 1:45 and had help within a hour! Their truck is stocked with all the needed parts to get you back up and running. They’re punctual, friendly, efficient, reasonable and saved the day for us by replacing our well pump! Definitely would recommend.
Claire OwenClaire Owen
13:42 01 Mar 24
Amazing service! Called at 4pm and they were here by 6pm! Highly recommend!
Doug MobleyDoug Mobley
22:44 28 Feb 24
Help, my well pump is popping the breaker!I looked around online and found someone local to use.Called and talked to Matt. I asked him to come out tomorrow morning. Bright and early he was there and in no time I was up and running again. Very knowledgeable, friendly, with reasonable pricing. What more can anyone ask for?I'll definitely call him if I ever need help again.Definitely.
Stefen PerezStefen Perez
00:30 24 Feb 24
There's a reason why this company has good reviews, man on the phone was very patient and helpful. Blunt and to the point
SUSAN TAYLORSUSAN TAYLOR
01:15 21 Feb 24
Great Honest company. Highly recommend. Another company said my families whole well, pump, and tank were bad. They came out and fixed the issue that night only replacing the pump. Cost a fraction of the other companies quote. Glad to see there are still honest people out there.
Roy PonderRoy Ponder
20:22 20 Feb 24
I called Cool Water to get some help on my Windmill. They came out on a Sunday and in the rain to help me. They worked hard and didn't give up. I'm certain if I need any work on well, pump or windmill ill be calling them back.You don't find great service like this very often these days.Thanks Cool Water for coming out to my place way out of the way and on a rainy Sunday.God Bless y’all 🤠🙏
Richard VanMeter IIIRichard VanMeter III
12:28 20 Feb 24
The best in the business. Matt is very professional and informative, so you understand what is wrong and why.
amber gehmieamber gehmie
17:30 17 Feb 24
I highly recommend these cool water pump and well service. They are so knowledgeable and work fast to have you pump fix. They came out and looked at my pump and said he would have it done by the same night and they did. They where the best price around after having different company's came out and quoted me way more.
christian frekeychristian frekey
23:46 12 Feb 24
Called at 5:30 on a Monday night. Water fixed and back on by 6:15. Extremely professional and very reasonable price.
Marianne BennettMarianne Bennett
21:57 03 Feb 24
Late on a Friday afternoon, NO WATER!!!!Matt was a life saver. He arrived within an hour as promised and worked into the night to make sure we had water. He worked miracles with a 60 year old well.🤗 Thanks, Matt and crew. If you need well work, I highly recommend Cool Water and Matt.
Tampa BucsTampa Bucs
22:59 01 Feb 24
Absolutely the best service I’ve had in a long time I will definitely be recommending them to everyone
Madison MooreMadison Moore
01:14 30 Jan 24
Matt knew exactly what he was doing. Saved the day for sure ! Thank you so much, highly recommend. Knows exactly what he needs to know to fix every problem!
Amanda DollAmanda Doll
21:02 23 Jan 24
Very Grateful for the extremely fast arrival time and service! Being a homeowner with a well problem is a nightmare . Matt was fantastic and fixed the problem in less than 10 minutes. He is our well guy now for sure !
Stephanie HardinStephanie Hardin
21:01 19 Jan 24
Our bladder in our tank ruptured. Cool water was able to not only get to us within just a few hours to evaluate the situation and install a replacement the tank right then. It was a quick, easy, professional and affordable!! Thanks so much!
Missy HanneyMissy Hanney
10:55 18 Jan 24
Very nice very honest and very sincere. Highly recommend! Thanks for helping out with my sons well pump!
RobertoRoberto
16:43 16 Jan 24
Spoke with Matt about replacing my father's system. He gave me a good price came out and did an amazing job. If you need good, quick service from a knowledgeable company this is the place.
Bradley SmithBradley Smith
18:50 15 Jan 24
Thank you, Matt for the quick response time on my call. 10/10 service would recommend to a friend & will!
Heather ShenefieldHeather Shenefield
16:33 14 Jan 24
I am so impressed with Cool Water. We called them Saturday morning they were out within the hour. They were able to get us up and running with water again. You are alway reluctant to call someone on the weekend but this is definitely a company I would recommend to everyone very professional and reasonable (which you don’t find to often).
Karla MarshKarla Marsh
23:59 12 Jan 24
I was without water and my neighbor recommended this company. They were out here in less than an hour and within 30 minutes of being here I had water again 😁 Super friendly and great customer service 😁 Going forward I won’t use anyone but them!!! If I could give them 10 ⭐️’s I would!!!! Thank You Matt!!!
John_ mayeaJohn_ mayea
22:16 06 Jan 24
Amazing service from Matt he is the best and really kind person I recommend him to everyone he is definitely the best guy.
Adric BrentorAdric Brentor
19:52 06 Jan 24
Came out fast and fixed the problem in under an hour. Had a small problem which wasn’t his fault one bit but came right out next take to take care of it immediately with no fuss at all. If you need well or pump work this is the guy to make it happen!
David RichDavid Rich
17:38 01 Jan 24
Great customer service! Had a well problem New Years day morning, Matt showed up within an hour and had my water back up and going in no time!
Steven JoinerSteven Joiner
17:54 28 Dec 23
My well wasn't working properly so I called Matt. He arrived precisely when he said he would. After some troubleshooting He determined that the pump was shot and needed to be replaced. The guys had my family back in business in roughly an hour. Matt even worked out a payment plan that worked for us. Thanks again to Cool water gang for being so prompt and fair.
R. TaylorR. Taylor
15:31 28 Dec 23
Cool Water Pump & Well saved the baptism!! I contacted Matt two days prior to Christmas Eve and our baptism service due to a water outage. Matt assisted me with troubleshooting over the phone, which saved a service call and restored running water to the facility. It is hard to find this type of dedication and customer service. I previously called two other “24-hour” companies to no avail due to the holiday. I truly appreciate Cool Water Pump & Well and they are now my go-to service team.
Micki NelsonMicki Nelson
17:52 21 Dec 23
These guys came out the same day we called. It was right before Christmas and the well pump was fried, they worked with us and got us up and running that same day. Amazing people and quick and very efficient. Thank you thank you from the bottom of hearts. We appreciate all you did.
Ruth Ann BradleyRuth Ann Bradley
16:36 21 Dec 23
Matt responded quickly and was very friendly, easy to work with and dealt fairly with us. He was recommended by a neighbor and we would recommend him to anyone.
Mac BrownMac Brown
07:01 14 Dec 23
I appreciate their help very much. Answers all questions, very informative and fair on costs.
Carol GreggCarol Gregg
02:50 14 Dec 23
Fast service, polite and courteous. Efficient and reasonable. In addition, available 24 hours a day.
Lauren GrozaLauren Groza
20:17 12 Dec 23
We had a company come out and wanted to charge us 14,000 for a new well. They told us our well was not able to be fixed. We had two more guys come look at it and were unable to fix it. Matt from Cool water pump and well came to our rescue and saved our well. Matt is professional, punctual, and knowledgeable. We highly recommend this company !!!
M DM D
20:06 01 Dec 23
Great customer service, our 2015 well pump was failing badly, Matt and team came out quickly and assessed the situation. Got it to work again until the pump and reserve tank could be replaced. If you live in Hernando county or surrounding areas, highly recommended!!
Patrick PhamPatrick Pham
14:06 28 Nov 23
Matt showed up fully stocked and ready to go and early in the morning right on time. Great experience with him and looking to work again with him in the future cant recommend enough.
Christine CoughlinChristine Coughlin
03:58 04 Nov 23
Excellent service. Matt and his partner were at my house within an hour and accessed what the problem was. They replaced my tank and pump and had us up and running in no time. I will recommend Cool Water to all my family and friends ..
Donna FruziaDonna Fruzia
15:44 21 Oct 23
I cannot say enough nice things about the promptness, attitude, work ethic, and budget friendly work they just completed at my home . They deserve more than a 5 star review. Thank you again.
Benjamin M. JohnsonBenjamin M. Johnson
20:29 17 Oct 23
This outfit sure knows their stuff. I was told for years that something was going to be near impossible to do and cost a fortune. Then Matt came out looked at the job site and came up with a magnificent solution that solved all the problems at a reasonable price, and even better, done in one day. They've got tools and the talent. I absolutely will be using them again and again.
Paul PassarelliPaul Passarelli
17:40 17 Oct 23
2023-10-17 We lost water last night, and again this AM. I called Matt ~7:45 and he got the system back up and running by 9:AMNo one likes an *EMERGENCY* plumbing bill, but how quickly & professionally the repairs were made from a from start to finish, I'm going to highly recommend his services.I have two-ish questions:1) How long will the water be brown & rusty?1a) Do we need to boil water, or just let it run?2) I was so pleased with the speed of service, I forgot to ask for a receipt, could I trouble you to email me or text me a copy?
Jamie SheldonJamie Sheldon
14:56 15 Oct 23
I called Matt on a Sunday morning and he came out he was here for 10 minutes found the problem and now I have running water. Thanks alot
Enrique palominoEnrique palomino
23:56 09 Oct 23
I can’t thank you guys enough for your absolutely great service and fast response, and honest service. I would always call back. Thank you again! These guys got the job done while I was at work
Heather BrandtHeather Brandt
15:15 08 Oct 23
Matt with Cool Water is the BEST!!!! We didn’t have water coming from the well. We tried all the tips and tricks from google. Literally called him on a Sunday morning, he was here within an hour, job done start to finish in less than an hour!! He is very knowledgeable, friendly, punctual, fast on the job. I just can’t express how impressed we were with him. The price beat out his competition by far!!! Thank you Matt!!
Jennifer RandallJennifer Randall
22:56 04 Oct 23
I highly recommend this company he was fast and knowledgeable and super nice
Elizabeth JudgeElizabeth Judge
14:26 02 Oct 23
Matt at Cool Water is THE BEST!!!!He is truly a godsend!3am, I got up to use the bathroom....No Water!After trying all the usual things we had been doing to limp the well along to no avail, I realized the pump must have finally died. (We knew it was acting up and the end was near, but the prior quotes we had gotten were scary high and out of our immediate price range until my husband's 1st paycheck came through on his new job.)That night before, I had looked at different pump & well companies in the area and found that Matt, hands down, had the most honestly compelling reviews!I waited till 6:30am to call him but didn't want to risk him being booked up.Matt said he'd be at my place in an hour and he was. He immediately verified my worst fears were true but his price was WAY more reasonable than we had been quoted. He worked it out so we could get it fixed on the spot. We had water back flowing again (and back up to normal pressure!) in a couple hours.This man is a very good human as well as a super competent tradesman.THANK SO MUCH, MATT‼️(Sorry our well was such a nasty, rusty beast!)Gratefully,Liz & Larry Judge
Dan DameronDan Dameron
01:24 02 Oct 23
Bu BeanBu Bean
13:39 28 Sep 23
Matt was very professional and kind!
Currency KennelCurrency Kennel
23:04 25 Sep 23
Thanks again for the new pump and fast service. My dogs are very happy 😊
Denise NohejlDenise Nohejl
19:36 21 Sep 23
I highly recommend calling Cool Water Well for problems with your well. Matt came out right away, did a thorough job and fixed my well problems. He is very knowledgeable and affordable. I will be using Cool Water Pump and Well Service from now on.
Cassie StoddardCassie Stoddard
02:16 21 Sep 23
Highly recommend this company, they came out an hour after we called on a Sunday and fixed our whole system within 1 hour. We’ve been having a problem with our well for many years now, but none anymore ! Matt is a very honest guy and has truly made my family very grateful for his services.
Chris BensonChris Benson
23:38 19 Sep 23
I called at 7:30 this morning with a well pump issue. They arrived at the house at 11:45 and the problem was repaired by 1:00! I expected to have to make an appointment and wait several days. Fast, friendly service at a fair price and everything is back to working as it should. Thanks Cool Water!
Pence ArchuletaPence Archuleta
18:55 15 Sep 23
What a great company!!! Matt was phenomenal with answering all of our questions and was able to point us in the right direction with our well. He was very professional and efficient. Would recommend to anyone!
Andrew NovakAndrew Novak
02:57 15 Sep 23
Fantastic work!!! This company has done work for me twice now and has been great. They use quality parts, do clean work, and they’re very knowledgeable and professional. Highly recommend!!!
Gary McMillanGary McMillan
17:46 10 Sep 23
When my well pump was going out a friend recommended Cool Water. We called and Matt came right out with everything he needed and replaced my pump with a top of the line pump(no junk). He also replaced a section of pipe that had a hole in it. He didn't sell me anything I didn't need. Matt had the whole job finish in under 2 hours and for a price better than anyone else. Thanks again Matt !
B RubinoB Rubino
23:02 09 Sep 23
Joshua CowlingJoshua Cowling
23:01 08 Sep 23
Matt, I think the repairman's name is, came out to my house promptly and efficiently dealt with the problem of my pump/well system. I would gladly recommend him and his company for pump and well service to family and friends.
Alissa ShortAlissa Short
18:35 08 Sep 23
10/10 highly recommend! So quick at arriving when called and so helpful in getting me and my family back up in running with water as quickly as possible! Highly highly recommended!
Dyllan VignaDyllan Vigna
01:58 08 Sep 23
What an incredible experience with this company had an emergency leak during the night and they came out and repaired everything and even showed us how to stop the pump in case anything ever happened again. Have used them multiple times and they never fail to impress!
Brianna StraightBrianna Straight
01:53 08 Sep 23
Very honest & kind people! The best in the county
Maria MacedoMaria Macedo
01:51 08 Sep 23
These people are the absolute best! They came to my house at 10 o’clock at night & fixed my water pump!
MarileeMarilee
23:44 07 Sep 23
Oh my goodness! Matt Carver from Cool Warter came out this morning and diagnosed my "saltless" water system, tested and reset some settings. Checked & aired up my bladder tank - said it held the pressure even though it was about 15lbs low of air! Was so very reasonable in pricing. Matt was also very courteous and respectful to a little ole lady (me!) And He could have sold me a new tank!!! FOUND MY NEW WELL-GUY!!! I definitely recommend this young man and Cool Water Well & Pump out of Brooksville! And he also checked out Istachatta church of Christ water system as well!!! So THRILLED to find y'all, Cool Water! And a BIG Thank you, SHERRY MONTGOMERY for telling me about Cool Water!!! 10☆☆☆☆☆☆☆☆☆☆!
Billy MoksayBilly Moksay
15:14 07 Sep 23
Had a great experience with Cool water pump & well, the customer service was off the charts! Matt came out early this morning and did a phenomenal job getting my neighbors water restored and I can't thank him enough!
We had a problem with our water pump, called for service and Matt was here an hour later. The service we received was above and beyond my expectations. He was very professional and thorough. I highly recommend this company. Thank you Matt!
Falyn ErwigFalyn Erwig
19:21 04 Sep 23
Matt was fast and professional, fixed the problem in no time! Never using anyone else! Thank you Matt!!! 😊
Dennis WoodDennis Wood
16:52 03 Sep 23
What more can I say about matt and his company. He was on site minutes after I called. Fast and efficient service . Fair prices . He’s the one to call for any well needs. Thank you Matt for the great service.
jessica jonesjessica jones
23:32 29 Aug 23
Second time using Matt! On time and very professional. They get right to the problem and would highly recommend for anyone in the Hernando county area.
George FoxGeorge Fox
21:58 26 Aug 23
Matt did a great job! Came out quickly,courteous and professional, would use them again!
Amy RAmy R
20:06 25 Aug 23
Matt came out today within an hour of me calling. He spent over an hour in this horrible heat making sure everything was just right before leaving. I am beyond satisfied with his professionalism, knowledge and commitment to getting the job done right. I will be recommending Cool Water and definitely will use them again, if needed. Thanks again!
Elb FrankElb Frank
01:46 17 Aug 23
Simply the best well company.
Anna DelucaAnna Deluca
00:52 15 Aug 23
Matt was great it was an emergency visit he showed up within the hour fixed our problem and did an excellent job. I will use this company for any well needs.
keith brandokeith brando
23:06 13 Aug 23
My Well is around 40 years old and had really slowed down over the last few years. I consulted 4 well companies over the 24 years I live here because it was never really acting like it should...and I was always told "don't touch it if its still giving you water...blah blah blah....always told I would need to drill a new well and spend big bucks. In 2023 I was ready do exactly that because the flow dropped again significantly. Ran across Matt doing work at my neighbors house and was impressed. I decided to have him take a shot at pulling the old well apart and fixing it...something no one else wanted to do in all these years...long story short...Matt pulled the whole thing out of the ground , replaced everything and was gone in less than a morning. I am very happy with the results...More high quality water is now coming out of this well than I thought was ever possible...and the cost was totally reasonable...Wish I had known of Matt sooner...don't waste your time shopping around...just call Cool Water.
Melanie GregoryMelanie Gregory
14:39 28 Jul 23
Matt, the owner of this business, arrived on time and found that I hadn't any water since the well pump had burned out! He was very polite and spent over 2 hours to replace the pump! All other companies said I had to wait a week for water. As a disabled senior, I can honestly say that Matt is my hero! I highly recommend this company and Matt!
Shannon JonesShannon Jones
17:08 22 Jul 23
Matt came out today on a Saturday as we had no water. He got here quickly and resolved the issue in just a few minutes. He was super nice, honest, fair and reasonable. We will definitely use him and his company again. I would refer him to anyone who has any issues and needs help with their well/pump. If I could give him 10 stars I would!!! Thanks again Matt!! 🙂
Manja WarnerManja Warner
20:22 18 Jun 23
I highly recommend Matt at Cool Water for all of your well and pump needs. I woke up to zero water pressure Saturday morning. A friend referred me to Matt. He answered promptly and came out immediately to assess the issue. His professionalism was evident from the start. He could've easily "sold me" on replacing the pump, but was able to get me up and running with a new bladder tank, switch, and control box. He also took it upon himself to reroute the peroxide hose (without extra charge) which was not hooked up correctly when it was installed years ago by another company! Yes, he fixed someone else's mistake for free. 🫶 His price was more than fair and in fact I feel like he took very good care of me and I got a really good deal. His integrity, expertise, professionalism, and quick response is such a rare combination of traits in the service sector these days. Very impressed with this company. No need to shop around. This is your best bet, hands down.
Dakota DobrichDakota Dobrich
19:58 30 May 23
Incredible company all around, Matt showed up right on time and got to fixing the issue. Unmatched customer service, he went above and beyond until the job was done RIGHT the first time. Couldn't believe he was able to fit where he did to handle everything so seamlessly, can't thank him enough!!!
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maria pascarelli
maria pascarelli
13:09 20 Apr 24
I had a great experience with his company.Called and they were right her to fix my issue .Highly recommend and will definitely call them again 😊😁
Maria Meyer
Maria Meyer
00:44 16 Apr 24
Hendrik Meyer
Hendrik Meyer
00:43 16 Apr 24
Ashley Davidson
Ashley Davidson
19:18 14 Apr 24
Quick, same day service multiple times! Very professional and reasonable prices. So important to find a reliable and dependable company and I’ve found that with Cool Water!
Andrea Adams
Andrea Adams
15:27 11 Apr 24
Extremely friendly and professional service. I had an inspection and service done same day, a new pump & bladder for an existing well that has not been in use for over 2 years. Thank you again Matt for restoring my water!
James Freeman
James Freeman
14:25 02 Apr 24
From Istachatta Church of Christ, Our rep was Matt didn't get his last name, but was prompt, and our system was repaired in no time! I personally didn't deal with him, but another one of our Sisters in Christ was there, and I have the pleasure of leaving this review. We definiteley recommend Cool Water for your future well pump and service needs!
teresa Siddons
teresa Siddons
19:05 01 Apr 24
Lost all water today. Called Cool Water Pump amd Well Service. Matt came out right away. Was very knowlagable, personable, professional and had us right back up and running again. Can not thank you enough!
Scott Bland
Scott Bland
00:13 31 Mar 24
So it's Saturday morning and our well pump 170' down fails completely. We called Cool Water and less than an hour and a half later they arrived. Three hours after that the new pump was in the ground and working. Good price. Great service. You can't go wrong with these folks!
brenda marston
brenda marston
22:05 30 Mar 24
If you need good service and quick to get to you ,I highly recommend this company
Kristin Mitchell
Kristin Mitchell
14:47 29 Mar 24
This company is amazing and fast! My tank for my well broke and Matt came out same day and changed it. I would highly recommend this company to anyone. Very friendly and knowledgeable
Denise Matthews
Denise Matthews
15:21 26 Mar 24
We had some Seniors from Hernando Christian Academy doing clean up on our property on Sunday. When we found our well wasn't working. We called Matt he went out fixed our problem and got them working again. Then after he donated his service call to the kids for there senior trip. we greatly apricate it . My son who was there said Matt was great and will definitely use and recommend him for any well pump repairs we have in the future ..
Karen S
Karen S
13:41 23 Mar 24
We called and Matt answered he got to house and replaced tank in less than hour on a weekend. Very friendly and quick service. Highly recommend.
Susan Cady
Susan Cady
18:57 21 Mar 24
I was very satisfied with the service Matt and his crew gave me , very honest this company is a local business, and should be used by all who need a well or even for repairs to their pumps , reasonable pricing and quick service... we should all be using local services here in brooksville most locals no the land better than out of towner businesses do thank you Matt
Jany Vega
Jany Vega
16:28 20 Mar 24
Our well was not working at all, we had our daughter with a post-op care at home and no water. They came really fast and got the job done 30 minutes !!!! Best service ever. The best in Brooksville. Totally recommend it to anyone who needs well and pump services. Thank you guys !!!!!
Joy Whitman
Joy Whitman
02:09 20 Mar 24
Matthew came out the same day I called and replaced my well pump without any problems. He is knowledgeable and fair with His prices. I would call him again.
Jesus Ferreira
Jesus Ferreira
02:48 19 Mar 24
We had lost are pump at 10 at night called the next day at 9 am he got there within a hour.Replaced well pump wiring etc had us up and running in less than 3 hours.Very professional and resourceful you can’t find to much of that now and days
Sarah Rumore
Sarah Rumore
02:08 07 Mar 24
Called at 1:45 and had help within a hour! Their truck is stocked with all the needed parts to get you back up and running. They’re punctual, friendly, efficient, reasonable and saved the day for us by replacing our well pump! Definitely would recommend.
Claire Owen
Claire Owen
13:42 01 Mar 24
Amazing service! Called at 4pm and they were here by 6pm! Highly recommend!
Doug Mobley
Doug Mobley
22:44 28 Feb 24
Help, my well pump is popping the breaker!I looked around online and found someone local to use.Called and talked to Matt. I asked him to come out tomorrow morning. Bright and early he was there and in no time I was up and running again. Very knowledgeable, friendly, with reasonable pricing. What more can anyone ask for?I'll definitely call him if I ever need help again.Definitely.
Stefen Perez
Stefen Perez
00:30 24 Feb 24
There's a reason why this company has good reviews, man on the phone was very patient and helpful. Blunt and to the point
SUSAN TAYLOR
SUSAN TAYLOR
01:15 21 Feb 24
Great Honest company. Highly recommend. Another company said my families whole well, pump, and tank were bad. They came out and fixed the issue that night only replacing the pump. Cost a fraction of the other companies quote. Glad to see there are still honest people out there.
Roy Ponder
Roy Ponder
20:22 20 Feb 24
I called Cool Water to get some help on my Windmill. They came out on a Sunday and in the rain to help me. They worked hard and didn't give up. I'm certain if I need any work on well, pump or windmill ill be calling them back.You don't find great service like this very often these days.Thanks Cool Water for coming out to my place way out of the way and on a rainy Sunday.God Bless y’all 🤠🙏
Richard VanMeter III
Richard VanMeter III
12:28 20 Feb 24
The best in the business. Matt is very professional and informative, so you understand what is wrong and why.
amber gehmie
amber gehmie
17:30 17 Feb 24
I highly recommend these cool water pump and well service. They are so knowledgeable and work fast to have you pump fix. They came out and looked at my pump and said he would have it done by the same night and they did. They where the best price around after having different company's came out and quoted me way more.
christian frekey
christian frekey
23:46 12 Feb 24
Called at 5:30 on a Monday night. Water fixed and back on by 6:15. Extremely professional and very reasonable price.
Marianne Bennett
Marianne Bennett
21:57 03 Feb 24
Late on a Friday afternoon, NO WATER!!!!Matt was a life saver. He arrived within an hour as promised and worked into the night to make sure we had water. He worked miracles with a 60 year old well.🤗 Thanks, Matt and crew. If you need well work, I highly recommend Cool Water and Matt.
Tampa Bucs
Tampa Bucs
22:59 01 Feb 24
Absolutely the best service I’ve had in a long time I will definitely be recommending them to everyone
Madison Moore
Madison Moore
01:14 30 Jan 24
Matt knew exactly what he was doing. Saved the day for sure ! Thank you so much, highly recommend. Knows exactly what he needs to know to fix every problem!
Amanda Doll
Amanda Doll
21:02 23 Jan 24
Very Grateful for the extremely fast arrival time and service! Being a homeowner with a well problem is a nightmare . Matt was fantastic and fixed the problem in less than 10 minutes. He is our well guy now for sure !
Stephanie Hardin
Stephanie Hardin
21:01 19 Jan 24
Our bladder in our tank ruptured. Cool water was able to not only get to us within just a few hours to evaluate the situation and install a replacement the tank right then. It was a quick, easy, professional and affordable!! Thanks so much!
Missy Hanney
Missy Hanney
10:55 18 Jan 24
Very nice very honest and very sincere. Highly recommend! Thanks for helping out with my sons well pump!
Roberto
Roberto
16:43 16 Jan 24
Spoke with Matt about replacing my father's system. He gave me a good price came out and did an amazing job. If you need good, quick service from a knowledgeable company this is the place.
Bradley Smith
Bradley Smith
18:50 15 Jan 24
Thank you, Matt for the quick response time on my call. 10/10 service would recommend to a friend & will!
Heather Shenefield
Heather Shenefield
16:33 14 Jan 24
I am so impressed with Cool Water. We called them Saturday morning they were out within the hour. They were able to get us up and running with water again. You are alway reluctant to call someone on the weekend but this is definitely a company I would recommend to everyone very professional and reasonable (which you don’t find to often).
Karla Marsh
Karla Marsh
23:59 12 Jan 24
I was without water and my neighbor recommended this company. They were out here in less than an hour and within 30 minutes of being here I had water again 😁 Super friendly and great customer service 😁 Going forward I won’t use anyone but them!!! If I could give them 10 ⭐️’s I would!!!! Thank You Matt!!!
John_ mayea
John_ mayea
22:16 06 Jan 24
Amazing service from Matt he is the best and really kind person I recommend him to everyone he is definitely the best guy.
Adric Brentor
Adric Brentor
19:52 06 Jan 24
Came out fast and fixed the problem in under an hour. Had a small problem which wasn’t his fault one bit but came right out next take to take care of it immediately with no fuss at all. If you need well or pump work this is the guy to make it happen!
David Rich
David Rich
17:38 01 Jan 24
Great customer service! Had a well problem New Years day morning, Matt showed up within an hour and had my water back up and going in no time!
Steven Joiner
Steven Joiner
17:54 28 Dec 23
My well wasn't working properly so I called Matt. He arrived precisely when he said he would. After some troubleshooting He determined that the pump was shot and needed to be replaced. The guys had my family back in business in roughly an hour. Matt even worked out a payment plan that worked for us. Thanks again to Cool water gang for being so prompt and fair.
R. Taylor
R. Taylor
15:31 28 Dec 23
Cool Water Pump & Well saved the baptism!! I contacted Matt two days prior to Christmas Eve and our baptism service due to a water outage. Matt assisted me with troubleshooting over the phone, which saved a service call and restored running water to the facility. It is hard to find this type of dedication and customer service. I previously called two other “24-hour” companies to no avail due to the holiday. I truly appreciate Cool Water Pump & Well and they are now my go-to service team.
Micki Nelson
Micki Nelson
17:52 21 Dec 23
These guys came out the same day we called. It was right before Christmas and the well pump was fried, they worked with us and got us up and running that same day. Amazing people and quick and very efficient. Thank you thank you from the bottom of hearts. We appreciate all you did.
Ruth Ann Bradley
Ruth Ann Bradley
16:36 21 Dec 23
Matt responded quickly and was very friendly, easy to work with and dealt fairly with us. He was recommended by a neighbor and we would recommend him to anyone.
Mac Brown
Mac Brown
07:01 14 Dec 23
I appreciate their help very much. Answers all questions, very informative and fair on costs.
Carol Gregg
Carol Gregg
02:50 14 Dec 23
Fast service, polite and courteous. Efficient and reasonable. In addition, available 24 hours a day.
Lauren Groza
Lauren Groza
20:17 12 Dec 23
We had a company come out and wanted to charge us 14,000 for a new well. They told us our well was not able to be fixed. We had two more guys come look at it and were unable to fix it. Matt from Cool water pump and well came to our rescue and saved our well. Matt is professional, punctual, and knowledgeable. We highly recommend this company !!!
M D
M D
20:06 01 Dec 23
Great customer service, our 2015 well pump was failing badly, Matt and team came out quickly and assessed the situation. Got it to work again until the pump and reserve tank could be replaced. If you live in Hernando county or surrounding areas, highly recommended!!
Patrick Pham
Patrick Pham
14:06 28 Nov 23
Matt showed up fully stocked and ready to go and early in the morning right on time. Great experience with him and looking to work again with him in the future cant recommend enough.
Christine Coughlin
Christine Coughlin
03:58 04 Nov 23
Excellent service. Matt and his partner were at my house within an hour and accessed what the problem was. They replaced my tank and pump and had us up and running in no time. I will recommend Cool Water to all my family and friends ..
Donna Fruzia
Donna Fruzia
15:44 21 Oct 23
I cannot say enough nice things about the promptness, attitude, work ethic, and budget friendly work they just completed at my home . They deserve more than a 5 star review. Thank you again.
Benjamin M. Johnson
Benjamin M. Johnson
20:29 17 Oct 23
This outfit sure knows their stuff. I was told for years that something was going to be near impossible to do and cost a fortune. Then Matt came out looked at the job site and came up with a magnificent solution that solved all the problems at a reasonable price, and even better, done in one day. They've got tools and the talent. I absolutely will be using them again and again.
Paul Passarelli
Paul Passarelli
17:40 17 Oct 23
2023-10-17 We lost water last night, and again this AM. I called Matt ~7:45 and he got the system back up and running by 9:AMNo one likes an *EMERGENCY* plumbing bill, but how quickly & professionally the repairs were made from a from start to finish, I'm going to highly recommend his services.I have two-ish questions:1) How long will the water be brown & rusty?1a) Do we need to boil water, or just let it run?2) I was so pleased with the speed of service, I forgot to ask for a receipt, could I trouble you to email me or text me a copy?
Jamie Sheldon
Jamie Sheldon
14:56 15 Oct 23
I called Matt on a Sunday morning and he came out he was here for 10 minutes found the problem and now I have running water. Thanks alot
Enrique palomino
Enrique palomino
23:56 09 Oct 23
I can’t thank you guys enough for your absolutely great service and fast response, and honest service. I would always call back. Thank you again! These guys got the job done while I was at work
Heather Brandt
Heather Brandt
15:15 08 Oct 23
Matt with Cool Water is the BEST!!!! We didn’t have water coming from the well. We tried all the tips and tricks from google. Literally called him on a Sunday morning, he was here within an hour, job done start to finish in less than an hour!! He is very knowledgeable, friendly, punctual, fast on the job. I just can’t express how impressed we were with him. The price beat out his competition by far!!! Thank you Matt!!
Jennifer Randall
Jennifer Randall
22:56 04 Oct 23
I highly recommend this company he was fast and knowledgeable and super nice
Elizabeth Judge
Elizabeth Judge
14:26 02 Oct 23
Matt at Cool Water is THE BEST!!!!He is truly a godsend!3am, I got up to use the bathroom....No Water!After trying all the usual things we had been doing to limp the well along to no avail, I realized the pump must have finally died. (We knew it was acting up and the end was near, but the prior quotes we had gotten were scary high and out of our immediate price range until my husband's 1st paycheck came through on his new job.)That night before, I had looked at different pump & well companies in the area and found that Matt, hands down, had the most honestly compelling reviews!I waited till 6:30am to call him but didn't want to risk him being booked up.Matt said he'd be at my place in an hour and he was. He immediately verified my worst fears were true but his price was WAY more reasonable than we had been quoted. He worked it out so we could get it fixed on the spot. We had water back flowing again (and back up to normal pressure!) in a couple hours.This man is a very good human as well as a super competent tradesman.THANK SO MUCH, MATT‼️(Sorry our well was such a nasty, rusty beast!)Gratefully,Liz & Larry Judge
Dan Dameron
Dan Dameron
01:24 02 Oct 23
Bu Bean
Bu Bean
13:39 28 Sep 23
Matt was very professional and kind!
Currency Kennel
Currency Kennel
23:04 25 Sep 23
Thanks again for the new pump and fast service. My dogs are very happy 😊
Denise Nohejl
Denise Nohejl
19:36 21 Sep 23
I highly recommend calling Cool Water Well for problems with your well. Matt came out right away, did a thorough job and fixed my well problems. He is very knowledgeable and affordable. I will be using Cool Water Pump and Well Service from now on.
Cassie Stoddard
Cassie Stoddard
02:16 21 Sep 23
Highly recommend this company, they came out an hour after we called on a Sunday and fixed our whole system within 1 hour. We’ve been having a problem with our well for many years now, but none anymore ! Matt is a very honest guy and has truly made my family very grateful for his services.
Chris Benson
Chris Benson
23:38 19 Sep 23
I called at 7:30 this morning with a well pump issue. They arrived at the house at 11:45 and the problem was repaired by 1:00! I expected to have to make an appointment and wait several days. Fast, friendly service at a fair price and everything is back to working as it should. Thanks Cool Water!
Pence Archuleta
Pence Archuleta
18:55 15 Sep 23
What a great company!!! Matt was phenomenal with answering all of our questions and was able to point us in the right direction with our well. He was very professional and efficient. Would recommend to anyone!
Andrew Novak
Andrew Novak
02:57 15 Sep 23
Fantastic work!!! This company has done work for me twice now and has been great. They use quality parts, do clean work, and they’re very knowledgeable and professional. Highly recommend!!!
Gary McMillan
Gary McMillan
17:46 10 Sep 23
When my well pump was going out a friend recommended Cool Water. We called and Matt came right out with everything he needed and replaced my pump with a top of the line pump(no junk). He also replaced a section of pipe that had a hole in it. He didn't sell me anything I didn't need. Matt had the whole job finish in under 2 hours and for a price better than anyone else. Thanks again Matt !
B Rubino
B Rubino
23:02 09 Sep 23
Joshua Cowling
Joshua Cowling
23:01 08 Sep 23
Matt, I think the repairman's name is, came out to my house promptly and efficiently dealt with the problem of my pump/well system. I would gladly recommend him and his company for pump and well service to family and friends.
Alissa Short
Alissa Short
18:35 08 Sep 23
10/10 highly recommend! So quick at arriving when called and so helpful in getting me and my family back up in running with water as quickly as possible! Highly highly recommended!
Dyllan Vigna
Dyllan Vigna
01:58 08 Sep 23
What an incredible experience with this company had an emergency leak during the night and they came out and repaired everything and even showed us how to stop the pump in case anything ever happened again. Have used them multiple times and they never fail to impress!
Brianna Straight
Brianna Straight
01:53 08 Sep 23
Very honest & kind people! The best in the county
Maria Macedo
Maria Macedo
01:51 08 Sep 23
These people are the absolute best! They came to my house at 10 o’clock at night & fixed my water pump!
Marilee
Marilee
23:44 07 Sep 23
Oh my goodness! Matt Carver from Cool Warter came out this morning and diagnosed my "saltless" water system, tested and reset some settings. Checked & aired up my bladder tank - said it held the pressure even though it was about 15lbs low of air! Was so very reasonable in pricing. Matt was also very courteous and respectful to a little ole lady (me!) And He could have sold me a new tank!!! FOUND MY NEW WELL-GUY!!! I definitely recommend this young man and Cool Water Well & Pump out of Brooksville! And he also checked out Istachatta church of Christ water system as well!!! So THRILLED to find y'all, Cool Water! And a BIG Thank you, SHERRY MONTGOMERY for telling me about Cool Water!!! 10☆☆☆☆☆☆☆☆☆☆!
Billy Moksay
Billy Moksay
15:14 07 Sep 23
Had a great experience with Cool water pump & well, the customer service was off the charts! Matt came out early this morning and did a phenomenal job getting my neighbors water restored and I can't thank him enough!
Claudia Marchetta. sleep
Claudia Marchetta. sleep
16:12 05 Sep 23
We had a problem with our water pump, called for service and Matt was here an hour later. The service we received was above and beyond my expectations. He was very professional and thorough. I highly recommend this company. Thank you Matt!
Falyn Erwig
Falyn Erwig
19:21 04 Sep 23
Matt was fast and professional, fixed the problem in no time! Never using anyone else! Thank you Matt!!! 😊
Dennis Wood
Dennis Wood
16:52 03 Sep 23
What more can I say about matt and his company. He was on site minutes after I called. Fast and efficient service . Fair prices . He’s the one to call for any well needs. Thank you Matt for the great service.
jessica jones
jessica jones
23:32 29 Aug 23
Second time using Matt! On time and very professional. They get right to the problem and would highly recommend for anyone in the Hernando county area.
George Fox
George Fox
21:58 26 Aug 23
Matt did a great job! Came out quickly,courteous and professional, would use them again!
Amy R
Amy R
20:06 25 Aug 23
Matt came out today within an hour of me calling. He spent over an hour in this horrible heat making sure everything was just right before leaving. I am beyond satisfied with his professionalism, knowledge and commitment to getting the job done right. I will be recommending Cool Water and definitely will use them again, if needed. Thanks again!
Elb Frank
Elb Frank
01:46 17 Aug 23
Simply the best well company.
Anna Deluca
Anna Deluca
00:52 15 Aug 23
Matt was great it was an emergency visit he showed up within the hour fixed our problem and did an excellent job. I will use this company for any well needs.
keith brando
keith brando
23:06 13 Aug 23
My Well is around 40 years old and had really slowed down over the last few years. I consulted 4 well companies over the 24 years I live here because it was never really acting like it should...and I was always told "don't touch it if its still giving you water...blah blah blah....always told I would need to drill a new well and spend big bucks. In 2023 I was ready do exactly that because the flow dropped again significantly. Ran across Matt doing work at my neighbors house and was impressed. I decided to have him take a shot at pulling the old well apart and fixing it...something no one else wanted to do in all these years...long story short...Matt pulled the whole thing out of the ground , replaced everything and was gone in less than a morning. I am very happy with the results...More high quality water is now coming out of this well than I thought was ever possible...and the cost was totally reasonable...Wish I had known of Matt sooner...don't waste your time shopping around...just call Cool Water.
Melanie Gregory
Melanie Gregory
14:39 28 Jul 23
Matt, the owner of this business, arrived on time and found that I hadn't any water since the well pump had burned out! He was very polite and spent over 2 hours to replace the pump! All other companies said I had to wait a week for water. As a disabled senior, I can honestly say that Matt is my hero! I highly recommend this company and Matt!
Shannon Jones
Shannon Jones
17:08 22 Jul 23
Matt came out today on a Saturday as we had no water. He got here quickly and resolved the issue in just a few minutes. He was super nice, honest, fair and reasonable. We will definitely use him and his company again. I would refer him to anyone who has any issues and needs help with their well/pump. If I could give him 10 stars I would!!! Thanks again Matt!! 🙂
Manja Warner
Manja Warner
20:22 18 Jun 23
I highly recommend Matt at Cool Water for all of your well and pump needs. I woke up to zero water pressure Saturday morning. A friend referred me to Matt. He answered promptly and came out immediately to assess the issue. His professionalism was evident from the start. He could've easily "sold me" on replacing the pump, but was able to get me up and running with a new bladder tank, switch, and control box. He also took it upon himself to reroute the peroxide hose (without extra charge) which was not hooked up correctly when it was installed years ago by another company! Yes, he fixed someone else's mistake for free. 🫶 His price was more than fair and in fact I feel like he took very good care of me and I got a really good deal. His integrity, expertise, professionalism, and quick response is such a rare combination of traits in the service sector these days. Very impressed with this company. No need to shop around. This is your best bet, hands down.
Dakota Dobrich
Dakota Dobrich
19:58 30 May 23
Incredible company all around, Matt showed up right on time and got to fixing the issue. Unmatched customer service, he went above and beyond until the job was done RIGHT the first time. Couldn't believe he was able to fit where he did to handle everything so seamlessly, can't thank him enough!!!
maria pascarelli
maria pascarelli
13:09 20 Apr 24
I had a great experience with his company.Called and they were right her to fix my issue .Highly recommend and will definitely call them again 😊😁
Maria Meyer
Maria Meyer
00:44 16 Apr 24
Hendrik Meyer
Hendrik Meyer
00:43 16 Apr 24
Ashley Davidson
Ashley Davidson
19:18 14 Apr 24
Quick, same day service multiple times! Very professional and reasonable prices. So important to find a reliable and dependable company and I’ve found that with Cool Water!
Andrea Adams
Andrea Adams
15:27 11 Apr 24
Extremely friendly and professional service. I had an inspection and service done same day, a new pump & bladder for an existing well that has not been in use for over 2 years. Thank you again Matt for restoring my water!
James Freeman
James Freeman
14:25 02 Apr 24
From Istachatta Church of Christ, Our rep was Matt didn't get his last name, but was prompt, and our system was repaired in no time! I personally didn't deal with him, but another one of our Sisters in Christ was there, and I have the pleasure of leaving this review. We definiteley recommend Cool Water for your future well pump and service needs!
teresa Siddons
teresa Siddons
19:05 01 Apr 24
Lost all water today. Called Cool Water Pump amd Well Service. Matt came out right away. Was very knowlagable, personable, professional and had us right back up and running again. Can not thank you enough!
Scott Bland
Scott Bland
00:13 31 Mar 24
So it's Saturday morning and our well pump 170' down fails completely. We called Cool Water and less than an hour and a half later they arrived. Three hours after that the new pump was in the ground and working. Good price. Great service. You can't go wrong with these folks!
brenda marston
brenda marston
22:05 30 Mar 24
If you need good service and quick to get to you ,I highly recommend this company
Kristin Mitchell
Kristin Mitchell
14:47 29 Mar 24
This company is amazing and fast! My tank for my well broke and Matt came out same day and changed it. I would highly recommend this company to anyone. Very friendly and knowledgeable
Denise Matthews
Denise Matthews
15:21 26 Mar 24
We had some Seniors from Hernando Christian Academy doing clean up on our property on Sunday. When we found our well wasn't working. We called Matt he went out fixed our problem and got them working again. Then after he donated his service call to the kids for there senior trip. we greatly apricate it . My son who was there said Matt was great and will definitely use and recommend him for any well pump repairs we have in the future ..
Karen S
Karen S
13:41 23 Mar 24
We called and Matt answered he got to house and replaced tank in less than hour on a weekend. Very friendly and quick service. Highly recommend.
Susan Cady
Susan Cady
18:57 21 Mar 24
I was very satisfied with the service Matt and his crew gave me , very honest this company is a local business, and should be used by all who need a well or even for repairs to their pumps , reasonable pricing and quick service... we should all be using local services here in brooksville most locals no the land better than out of towner businesses do thank you Matt
Jany Vega
Jany Vega
16:28 20 Mar 24
Our well was not working at all, we had our daughter with a post-op care at home and no water. They came really fast and got the job done 30 minutes !!!! Best service ever. The best in Brooksville. Totally recommend it to anyone who needs well and pump services. Thank you guys !!!!!
Joy Whitman
Joy Whitman
02:09 20 Mar 24
Matthew came out the same day I called and replaced my well pump without any problems. He is knowledgeable and fair with His prices. I would call him again.
Jesus Ferreira
Jesus Ferreira
02:48 19 Mar 24
We had lost are pump at 10 at night called the next day at 9 am he got there within a hour.Replaced well pump wiring etc had us up and running in less than 3 hours.Very professional and resourceful you can’t find to much of that now and days
Sarah Rumore
Sarah Rumore
02:08 07 Mar 24
Called at 1:45 and had help within a hour! Their truck is stocked with all the needed parts to get you back up and running. They’re punctual, friendly, efficient, reasonable and saved the day for us by replacing our well pump! Definitely would recommend.
Claire Owen
Claire Owen
13:42 01 Mar 24
Amazing service! Called at 4pm and they were here by 6pm! Highly recommend!
Doug Mobley
Doug Mobley
22:44 28 Feb 24
Help, my well pump is popping the breaker!I looked around online and found someone local to use.Called and talked to Matt. I asked him to come out tomorrow morning. Bright and early he was there and in no time I was up and running again. Very knowledgeable, friendly, with reasonable pricing. What more can anyone ask for?I'll definitely call him if I ever need help again.Definitely.
Stefen Perez
Stefen Perez
00:30 24 Feb 24
There's a reason why this company has good reviews, man on the phone was very patient and helpful. Blunt and to the point
SUSAN TAYLOR
SUSAN TAYLOR
01:15 21 Feb 24
Great Honest company. Highly recommend. Another company said my families whole well, pump, and tank were bad. They came out and fixed the issue that night only replacing the pump. Cost a fraction of the other companies quote. Glad to see there are still honest people out there.
Roy Ponder
Roy Ponder
20:22 20 Feb 24
I called Cool Water to get some help on my Windmill. They came out on a Sunday and in the rain to help me. They worked hard and didn't give up. I'm certain if I need any work on well, pump or windmill ill be calling them back.You don't find great service like this very often these days.Thanks Cool Water for coming out to my place way out of the way and on a rainy Sunday.God Bless y’all 🤠🙏
Richard VanMeter III
Richard VanMeter III
12:28 20 Feb 24
The best in the business. Matt is very professional and informative, so you understand what is wrong and why.
amber gehmie
amber gehmie
17:30 17 Feb 24
I highly recommend these cool water pump and well service. They are so knowledgeable and work fast to have you pump fix. They came out and looked at my pump and said he would have it done by the same night and they did. They where the best price around after having different company's came out and quoted me way more.
christian frekey
christian frekey
23:46 12 Feb 24
Called at 5:30 on a Monday night. Water fixed and back on by 6:15. Extremely professional and very reasonable price.
Marianne Bennett
Marianne Bennett
21:57 03 Feb 24
Late on a Friday afternoon, NO WATER!!!!Matt was a life saver. He arrived within an hour as promised and worked into the night to make sure we had water. He worked miracles with a 60 year old well.🤗 Thanks, Matt and crew. If you need well work, I highly recommend Cool Water and Matt.
Tampa Bucs
Tampa Bucs
22:59 01 Feb 24
Absolutely the best service I’ve had in a long time I will definitely be recommending them to everyone
Madison Moore
Madison Moore
01:14 30 Jan 24
Matt knew exactly what he was doing. Saved the day for sure ! Thank you so much, highly recommend. Knows exactly what he needs to know to fix every problem!
Amanda Doll
Amanda Doll
21:02 23 Jan 24
Very Grateful for the extremely fast arrival time and service! Being a homeowner with a well problem is a nightmare . Matt was fantastic and fixed the problem in less than 10 minutes. He is our well guy now for sure !
Stephanie Hardin
Stephanie Hardin
21:01 19 Jan 24
Our bladder in our tank ruptured. Cool water was able to not only get to us within just a few hours to evaluate the situation and install a replacement the tank right then. It was a quick, easy, professional and affordable!! Thanks so much!
Missy Hanney
Missy Hanney
10:55 18 Jan 24
Very nice very honest and very sincere. Highly recommend! Thanks for helping out with my sons well pump!
Roberto
Roberto
16:43 16 Jan 24
Spoke with Matt about replacing my father's system. He gave me a good price came out and did an amazing job. If you need good, quick service from a knowledgeable company this is the place.
Bradley Smith
Bradley Smith
18:50 15 Jan 24
Thank you, Matt for the quick response time on my call. 10/10 service would recommend to a friend & will!
Heather Shenefield
Heather Shenefield
16:33 14 Jan 24
I am so impressed with Cool Water. We called them Saturday morning they were out within the hour. They were able to get us up and running with water again. You are alway reluctant to call someone on the weekend but this is definitely a company I would recommend to everyone very professional and reasonable (which you don’t find to often).
Karla Marsh
Karla Marsh
23:59 12 Jan 24
I was without water and my neighbor recommended this company. They were out here in less than an hour and within 30 minutes of being here I had water again 😁 Super friendly and great customer service 😁 Going forward I won’t use anyone but them!!! If I could give them 10 ⭐️’s I would!!!! Thank You Matt!!!
John_ mayea
John_ mayea
22:16 06 Jan 24
Amazing service from Matt he is the best and really kind person I recommend him to everyone he is definitely the best guy.
Adric Brentor
Adric Brentor
19:52 06 Jan 24
Came out fast and fixed the problem in under an hour. Had a small problem which wasn’t his fault one bit but came right out next take to take care of it immediately with no fuss at all. If you need well or pump work this is the guy to make it happen!
David Rich
David Rich
17:38 01 Jan 24
Great customer service! Had a well problem New Years day morning, Matt showed up within an hour and had my water back up and going in no time!
Steven Joiner
Steven Joiner
17:54 28 Dec 23
My well wasn't working properly so I called Matt. He arrived precisely when he said he would. After some troubleshooting He determined that the pump was shot and needed to be replaced. The guys had my family back in business in roughly an hour. Matt even worked out a payment plan that worked for us. Thanks again to Cool water gang for being so prompt and fair.
R. Taylor
R. Taylor
15:31 28 Dec 23
Cool Water Pump & Well saved the baptism!! I contacted Matt two days prior to Christmas Eve and our baptism service due to a water outage. Matt assisted me with troubleshooting over the phone, which saved a service call and restored running water to the facility. It is hard to find this type of dedication and customer service. I previously called two other “24-hour” companies to no avail due to the holiday. I truly appreciate Cool Water Pump & Well and they are now my go-to service team.
Micki Nelson
Micki Nelson
17:52 21 Dec 23
These guys came out the same day we called. It was right before Christmas and the well pump was fried, they worked with us and got us up and running that same day. Amazing people and quick and very efficient. Thank you thank you from the bottom of hearts. We appreciate all you did.
Ruth Ann Bradley
Ruth Ann Bradley
16:36 21 Dec 23
Matt responded quickly and was very friendly, easy to work with and dealt fairly with us. He was recommended by a neighbor and we would recommend him to anyone.
Mac Brown
Mac Brown
07:01 14 Dec 23
I appreciate their help very much. Answers all questions, very informative and fair on costs.
Carol Gregg
Carol Gregg
02:50 14 Dec 23
Fast service, polite and courteous. Efficient and reasonable. In addition, available 24 hours a day.
Lauren Groza
Lauren Groza
20:17 12 Dec 23
We had a company come out and wanted to charge us 14,000 for a new well. They told us our well was not able to be fixed. We had two more guys come look at it and were unable to fix it. Matt from Cool water pump and well came to our rescue and saved our well. Matt is professional, punctual, and knowledgeable. We highly recommend this company !!!
M D
M D
20:06 01 Dec 23
Great customer service, our 2015 well pump was failing badly, Matt and team came out quickly and assessed the situation. Got it to work again until the pump and reserve tank could be replaced. If you live in Hernando county or surrounding areas, highly recommended!!
Patrick Pham
Patrick Pham
14:06 28 Nov 23
Matt showed up fully stocked and ready to go and early in the morning right on time. Great experience with him and looking to work again with him in the future cant recommend enough.
Christine Coughlin
Christine Coughlin
03:58 04 Nov 23
Excellent service. Matt and his partner were at my house within an hour and accessed what the problem was. They replaced my tank and pump and had us up and running in no time. I will recommend Cool Water to all my family and friends ..
Donna Fruzia
Donna Fruzia
15:44 21 Oct 23
I cannot say enough nice things about the promptness, attitude, work ethic, and budget friendly work they just completed at my home . They deserve more than a 5 star review. Thank you again.
Benjamin M. Johnson
Benjamin M. Johnson
20:29 17 Oct 23
This outfit sure knows their stuff. I was told for years that something was going to be near impossible to do and cost a fortune. Then Matt came out looked at the job site and came up with a magnificent solution that solved all the problems at a reasonable price, and even better, done in one day. They've got tools and the talent. I absolutely will be using them again and again.
Paul Passarelli
Paul Passarelli
17:40 17 Oct 23
2023-10-17 We lost water last night, and again this AM. I called Matt ~7:45 and he got the system back up and running by 9:AMNo one likes an *EMERGENCY* plumbing bill, but how quickly & professionally the repairs were made from a from start to finish, I'm going to highly recommend his services.I have two-ish questions:1) How long will the water be brown & rusty?1a) Do we need to boil water, or just let it run?2) I was so pleased with the speed of service, I forgot to ask for a receipt, could I trouble you to email me or text me a copy?
Jamie Sheldon
Jamie Sheldon
14:56 15 Oct 23
I called Matt on a Sunday morning and he came out he was here for 10 minutes found the problem and now I have running water. Thanks alot
Enrique palomino
Enrique palomino
23:56 09 Oct 23
I can’t thank you guys enough for your absolutely great service and fast response, and honest service. I would always call back. Thank you again! These guys got the job done while I was at work
Heather Brandt
Heather Brandt
15:15 08 Oct 23
Matt with Cool Water is the BEST!!!! We didn’t have water coming from the well. We tried all the tips and tricks from google. Literally called him on a Sunday morning, he was here within an hour, job done start to finish in less than an hour!! He is very knowledgeable, friendly, punctual, fast on the job. I just can’t express how impressed we were with him. The price beat out his competition by far!!! Thank you Matt!!
Jennifer Randall
Jennifer Randall
22:56 04 Oct 23
I highly recommend this company he was fast and knowledgeable and super nice
Elizabeth Judge
Elizabeth Judge
14:26 02 Oct 23
Matt at Cool Water is THE BEST!!!!He is truly a godsend!3am, I got up to use the bathroom....No Water!After trying all the usual things we had been doing to limp the well along to no avail, I realized the pump must have finally died. (We knew it was acting up and the end was near, but the prior quotes we had gotten were scary high and out of our immediate price range until my husband's 1st paycheck came through on his new job.)That night before, I had looked at different pump & well companies in the area and found that Matt, hands down, had the most honestly compelling reviews!I waited till 6:30am to call him but didn't want to risk him being booked up.Matt said he'd be at my place in an hour and he was. He immediately verified my worst fears were true but his price was WAY more reasonable than we had been quoted. He worked it out so we could get it fixed on the spot. We had water back flowing again (and back up to normal pressure!) in a couple hours.This man is a very good human as well as a super competent tradesman.THANK SO MUCH, MATT‼️(Sorry our well was such a nasty, rusty beast!)Gratefully,Liz & Larry Judge
Dan Dameron
Dan Dameron
01:24 02 Oct 23
Bu Bean
Bu Bean
13:39 28 Sep 23
Matt was very professional and kind!
Currency Kennel
Currency Kennel
23:04 25 Sep 23
Thanks again for the new pump and fast service. My dogs are very happy 😊
Denise Nohejl
Denise Nohejl
19:36 21 Sep 23
I highly recommend calling Cool Water Well for problems with your well. Matt came out right away, did a thorough job and fixed my well problems. He is very knowledgeable and affordable. I will be using Cool Water Pump and Well Service from now on.
Cassie Stoddard
Cassie Stoddard
02:16 21 Sep 23
Highly recommend this company, they came out an hour after we called on a Sunday and fixed our whole system within 1 hour. We’ve been having a problem with our well for many years now, but none anymore ! Matt is a very honest guy and has truly made my family very grateful for his services.
Chris Benson
Chris Benson
23:38 19 Sep 23
I called at 7:30 this morning with a well pump issue. They arrived at the house at 11:45 and the problem was repaired by 1:00! I expected to have to make an appointment and wait several days. Fast, friendly service at a fair price and everything is back to working as it should. Thanks Cool Water!
Pence Archuleta
Pence Archuleta
18:55 15 Sep 23
What a great company!!! Matt was phenomenal with answering all of our questions and was able to point us in the right direction with our well. He was very professional and efficient. Would recommend to anyone!
Andrew Novak
Andrew Novak
02:57 15 Sep 23
Fantastic work!!! This company has done work for me twice now and has been great. They use quality parts, do clean work, and they’re very knowledgeable and professional. Highly recommend!!!
Gary McMillan
Gary McMillan
17:46 10 Sep 23
When my well pump was going out a friend recommended Cool Water. We called and Matt came right out with everything he needed and replaced my pump with a top of the line pump(no junk). He also replaced a section of pipe that had a hole in it. He didn't sell me anything I didn't need. Matt had the whole job finish in under 2 hours and for a price better than anyone else. Thanks again Matt !
B Rubino
B Rubino
23:02 09 Sep 23
Joshua Cowling
Joshua Cowling
23:01 08 Sep 23
Matt, I think the repairman's name is, came out to my house promptly and efficiently dealt with the problem of my pump/well system. I would gladly recommend him and his company for pump and well service to family and friends.
Alissa Short
Alissa Short
18:35 08 Sep 23
10/10 highly recommend! So quick at arriving when called and so helpful in getting me and my family back up in running with water as quickly as possible! Highly highly recommended!
Dyllan Vigna
Dyllan Vigna
01:58 08 Sep 23
What an incredible experience with this company had an emergency leak during the night and they came out and repaired everything and even showed us how to stop the pump in case anything ever happened again. Have used them multiple times and they never fail to impress!
Brianna Straight
Brianna Straight
01:53 08 Sep 23
Very honest & kind people! The best in the county
Maria Macedo
Maria Macedo
01:51 08 Sep 23
These people are the absolute best! They came to my house at 10 o’clock at night & fixed my water pump!
Marilee
Marilee
23:44 07 Sep 23
Oh my goodness! Matt Carver from Cool Warter came out this morning and diagnosed my "saltless" water system, tested and reset some settings. Checked & aired up my bladder tank - said it held the pressure even though it was about 15lbs low of air! Was so very reasonable in pricing. Matt was also very courteous and respectful to a little ole lady (me!) And He could have sold me a new tank!!! FOUND MY NEW WELL-GUY!!! I definitely recommend this young man and Cool Water Well & Pump out of Brooksville! And he also checked out Istachatta church of Christ water system as well!!! So THRILLED to find y'all, Cool Water! And a BIG Thank you, SHERRY MONTGOMERY for telling me about Cool Water!!! 10☆☆☆☆☆☆☆☆☆☆!
Billy Moksay
Billy Moksay
15:14 07 Sep 23
Had a great experience with Cool water pump & well, the customer service was off the charts! Matt came out early this morning and did a phenomenal job getting my neighbors water restored and I can't thank him enough!
Claudia Marchetta. sleep
Claudia Marchetta. sleep
16:12 05 Sep 23
We had a problem with our water pump, called for service and Matt was here an hour later. The service we received was above and beyond my expectations. He was very professional and thorough. I highly recommend this company. Thank you Matt!
Falyn Erwig
Falyn Erwig
19:21 04 Sep 23
Matt was fast and professional, fixed the problem in no time! Never using anyone else! Thank you Matt!!! 😊
Dennis Wood
Dennis Wood
16:52 03 Sep 23
What more can I say about matt and his company. He was on site minutes after I called. Fast and efficient service . Fair prices . He’s the one to call for any well needs. Thank you Matt for the great service.
jessica jones
jessica jones
23:32 29 Aug 23
Second time using Matt! On time and very professional. They get right to the problem and would highly recommend for anyone in the Hernando county area.
George Fox
George Fox
21:58 26 Aug 23
Matt did a great job! Came out quickly,courteous and professional, would use them again!
Amy R
Amy R
20:06 25 Aug 23
Matt came out today within an hour of me calling. He spent over an hour in this horrible heat making sure everything was just right before leaving. I am beyond satisfied with his professionalism, knowledge and commitment to getting the job done right. I will be recommending Cool Water and definitely will use them again, if needed. Thanks again!
Elb Frank
Elb Frank
01:46 17 Aug 23
Simply the best well company.
Anna Deluca
Anna Deluca
00:52 15 Aug 23
Matt was great it was an emergency visit he showed up within the hour fixed our problem and did an excellent job. I will use this company for any well needs.
keith brando
keith brando
23:06 13 Aug 23
My Well is around 40 years old and had really slowed down over the last few years. I consulted 4 well companies over the 24 years I live here because it was never really acting like it should...and I was always told "don't touch it if its still giving you water...blah blah blah....always told I would need to drill a new well and spend big bucks. In 2023 I was ready do exactly that because the flow dropped again significantly. Ran across Matt doing work at my neighbors house and was impressed. I decided to have him take a shot at pulling the old well apart and fixing it...something no one else wanted to do in all these years...long story short...Matt pulled the whole thing out of the ground , replaced everything and was gone in less than a morning. I am very happy with the results...More high quality water is now coming out of this well than I thought was ever possible...and the cost was totally reasonable...Wish I had known of Matt sooner...don't waste your time shopping around...just call Cool Water.
Melanie Gregory
Melanie Gregory
14:39 28 Jul 23
Matt, the owner of this business, arrived on time and found that I hadn't any water since the well pump had burned out! He was very polite and spent over 2 hours to replace the pump! All other companies said I had to wait a week for water. As a disabled senior, I can honestly say that Matt is my hero! I highly recommend this company and Matt!
Shannon Jones
Shannon Jones
17:08 22 Jul 23
Matt came out today on a Saturday as we had no water. He got here quickly and resolved the issue in just a few minutes. He was super nice, honest, fair and reasonable. We will definitely use him and his company again. I would refer him to anyone who has any issues and needs help with their well/pump. If I could give him 10 stars I would!!! Thanks again Matt!! 🙂
Manja Warner
Manja Warner
20:22 18 Jun 23
I highly recommend Matt at Cool Water for all of your well and pump needs. I woke up to zero water pressure Saturday morning. A friend referred me to Matt. He answered promptly and came out immediately to assess the issue. His professionalism was evident from the start. He could've easily "sold me" on replacing the pump, but was able to get me up and running with a new bladder tank, switch, and control box. He also took it upon himself to reroute the peroxide hose (without extra charge) which was not hooked up correctly when it was installed years ago by another company! Yes, he fixed someone else's mistake for free. 🫶 His price was more than fair and in fact I feel like he took very good care of me and I got a really good deal. His integrity, expertise, professionalism, and quick response is such a rare combination of traits in the service sector these days. Very impressed with this company. No need to shop around. This is your best bet, hands down.
Dakota Dobrich
Dakota Dobrich
19:58 30 May 23
Incredible company all around, Matt showed up right on time and got to fixing the issue. Unmatched customer service, he went above and beyond until the job was done RIGHT the first time. Couldn't believe he was able to fit where he did to handle everything so seamlessly, can't thank him enough!!!
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